Customers,
in today’s global marketplace, require
the flexibility to choose from a variety
of engagement models or develop a custom
model. Based on the need, Blue Star Infotech
works with each of its customers to establish
these engagement models. Our standard models
are structured along 2 dimensions: Delivery
and Business Model.
The Delivery Model provides
you with options to determine the right
framework for the engagement and the Business
Model defines the commercial arrangements
for the engagement. Based on your business
needs and long-term strategies, we can help
you make the right decision or even customize
these. |
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The
ODC Model, utilized
by customers seeking
a long-term engagement,
is dedicated to
servicing the customer
and customized to
the customer’s
needs – in
terms of infrastructure,
staffing and security.
Such a model has
a number of benefits
such as: longevity
of the ODC staff,
high-level of familiarization
with the customer’s
business and improved
productivity and
efficiency over
a period of time.
We also offer the
option of selecting
either a Dedicated
ODC or Shared ODC. |
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The
EO model is a virtual
extension of the customer’s
IT arm. In this model,
the offshore staff access
the environment provided
by the customer through
secure connections. We
take responsibility for
the EO resources but the
infrastructure is managed
by the customer staff
directly. This is normally
utilized when it is not
possible to simulate an
environment offshore due
to prohibitive costs or
availability of capacity
or high-security requirements. |
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The
fixed price model can
be employed when the scope
and specifications are
reasonably clear, and
not subject to frequent
changes. For customers,
this is a low-risk model,
as it guarantees delivery
of defined scope within
the stipulated time and
cost. In this model, we
take end-to-end charge
of the assigned scope. |
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This
model is most suited when
the scope is not well-defined
or evolving or if there
is a strong overlap between
Blue Star Infotech and
customer staff or frequent
switching of priorities/tasks
or if the customer requires
flexibility in the size
of the team. While we
take the management responsibility
for ensuring the deliverables,
the customer has control
over their work. |
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This
model is typically used
by customers requiring
a limited number of engineers
offshore with complete
management control. In
such a model, the pricing
arrangement is lower than
a typical T&M-based
ODC. |
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This model is typically
used by customers having
a long-term vision of
establishing their own
operations in India.
It enables them to rapidly
setup an offshore center
by partnering with us,
and later transfer it
to themselves as their
own subsidiary.
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