Blue Star Infotech focuses on solving distribution and operational issues and enables travel companies to leverage technology in setting up systems and processes to ensure that they effectively reach out to their target customers in as many ways as possible and as seamlessly as possible.
Our strengths lie not only in our innovative technical solutions but also in our understanding of the travel domain; in particular, the end-to-end distribution chain whether it is a customer facing portal or connecting suppliers and demand customers through rules driven technologies.
Our services and expertise can unlock the following benefits:
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Creation of a 'Never-say-no' experience for your customers |
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Increase look to book ratios
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Reinforcement of the brand online |
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Harmonized and Integrated reservation paths to keep the customer engaged |
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Access Anytime Anywhere – web, phone, social networking, mobile |
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Creating marketing and operational efficiencies |
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Improved administration of online content through CMS |
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Focus on leveraging technology for integrating sales, marketing and operations |
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Fully integrated operations thereby reducing manual intervention, reducing errors and duplication and improving time-to-fulfill and market |
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Analytics to generate KPIs that help make business-impacting decisions early and enable focus on right areas |
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Our services to improve your distribution processes are: |
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Front Office |
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Distribution Channel strategies and applications for reaching out to target audience |
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Web 2.0 Portals with integrated booking engine, Agent Dashboards |
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Distribution via Mobile and Social Media channels |
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Dynamic Packaging/Pricing with Super PNR |
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Process Consulting/Optimization |
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Business Analytics & Reporting (Channel Performance, Product Performance) |
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Mid Office |
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Integration with suppliers and intermediaries including GDS, CRS and Direct Connects (Starwood, Carnival, Outrigger, Tourico, Fidelio, HotelBeds, Miki, Travco, GTA + 200 others), Ground Switches |
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Streamline/Automate Product Management (yield and pricing), Contract Management |
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Automate fulfillment process (vouchers, ticketing, dispatch) including integration with fulfillment vendors/partners |
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Back Office |
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Integration with back-office systems including payment gateways, financial accounting, and other travel applications |
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Supplier Reconciliation, Commission Management |
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"IT
is at the core of GroundScope’s
service offering and
Blue Star Infotech...
John McCallion,
Joint Managing Director,
GroundScope
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