Corporate intranet is no longer just a portal to fill up timesheets, post HR notices, news, events and other updates. With the advent of Web 2.0 or social media, Intranet has evolved to become an effective platform that empowers employees by enabling them to engage with others. It helps corporates in the talent lifecycle management process also. It is no longer about departments working in silos trying to engineer a product or software. It is the age of collaboration and co-creation of solutions through innovation and effective knowledge management. The productivity of even non-IT functions can now be improved by leveraging social IT.
Enterprise Social Computing (ESC) acts as a catalyst to empower us to achieve the above mentioned objectives. BSI’s social platform, Ozone, will sow the seeds for knowledge management, innovation, and community building also enabling various other features.
Key Objectives
Information sharing & knowledge management
Information residing in silos and mostly with a specific person (subject matter experts) or group is a major dampener for rapid execution and growth. Non-moderated techniques to generate data make it difficult to identify real knowledge elements from mere information. Ozone promotes free flow of information and helps make it available for everyone across the organization. It will help to collectively leverage the information assets available and effectively manage and build knowledge and skills leading to overall capability building.
Ideation & innovation, endorse personal aspirations
Innovation through ideation is a key driver for a modern enterprise’s success. Tapping and motivating right people to come ahead with innovative ideas is a business imperative. Ozone sets up a process that helps innovative minds seed ideas/techniques, showcase their individual talent and get recognition for doing so. It will help enterprises adapt the formula of co-creation of products and services through innovation.
Ideation is one of the features that can be implemented within the social portal through a platform aptly named Open Minds. This platform encourages free flow of ideas that could positively impact the organization in areas such as Project Management, Productivity, Work Culture and Technology.
BSI’s Vision of Enterprise Social Computing
Outcome for Enterprises
All departments are positively impacted. The new ideation techniques, (powered by ‘Open Minds’), helps bring out an effective way of recognition and rewards scheme that nurtured talent and showcase individual contributions. Organizational preparedness for quality audits could be effectively measured using dashboards at multiple levels through Ozone. KPIs related to the all functions can be presented in a much more logical manner which enables top management make intelligent and timely decisions. Various forums and sessions could be pronounced and made successful through effective networking using this ‘outward-in’ focused enterprise social platform.